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Important Update : Please note that products purchased on
sale are not eligible for return or exchange. All sale item purchases are
final.
PRODUCT DISCLAIMER
All images on the website are enhanced during the
post-production process, actual product colors may vary.
EXCHANGE POLICY:
We are trying hard to serve your order to your appropriate
products and sizes. In case if you received the wrong product or it's unfit to
your size, you can exchange your product within 7 days of delivery.
Your Pickup will be arranged by zoobydoo within 2-3 working
days of your request.
All Products must be unused, unwashed and returned with the
original packing & tags when we receive it.
In case, the order does not meet the above conditions
exchange request will not be processed and your order will be sent back to your
picked up address.
*In case of an exchange, if the size is not available, you
can place a refund request which will proceed as refund policy. No other
product can be exchanged on behalf of the same.
RETURN POLICY:
We are working hard to provide you the latest fashion at
affordable rates with Best quality fabric. If you didn't like the product or
it's not to your expectations simply return the product within 7 days of
delivery.
We can arrange a pick-up for you with an easy online return
process.
Login to your My Orders section at Zoobydoo,com
Select the Order and click Return Product
*Shipping Charges and COD charges charged at the time of
placing the order is non- refundable.
*We shall charge you shipping charges of Rs.100 in case of
reverse pick up the same shall be deducted from your refund.
Important Points to remember,
Return request needs to be within 7 days of the delivery
date.
Your Pickup will be done in 2-3 working days.
All returned products must be unused or unwashed or
undamaged and return with the original packing and tags when we receive it.
Items without tags will not be accepted.
The refund is subject to your returns met the above
conditions else returns will not be accepted.
In case you receive a Damaged / Defective / Wrong / Missing
product, we should be notified within 24 hours of delivery. Also, we request
you to email us a photograph of the Damaged / Defective / Wrong / Missing
product. In case you fail to intimate about the same, return might not be
processed
CANCELLATIONS POLICY:
Orders can't be cancelled once its shipped, however, if the
product is eligible for return, you can return the same in accordance to our
return policy.
Refusing to accept your order at your doorstep will be
considered as return & refund will be issued as per return policy.
You can cancel the order before it is shipped by visiting
the my account page or by contacting customer support.
REFUND POLICY:
Amount Refund:
1. If you cancel the Order before its shipped, the full
amount will be refunded to you includes shipping charges and COD charges if
any.
2. If you return the product, shipping charges and COD
charges charged at the time while placing the order will be deducted. Also, the
Reverse Shipping charges of Rs.100 will be charged and the balance amount will
be refunded to you.
Mode of Refund:
1. Prepaid Orders: The amount will be refunded to the same
account from which the order has been placed. Once we received the product, the
amount will be processed in 1-2 working days. Your money will be reflected in
your account in 5-7 working days.
2. COD Orders: The amount will be transferred to the Bank
Account mentioned while placing the Return Request and your amount will be
reflected in your account within 7 working days of the details.
*For Every used or inappropriate product received in Returns
from the customer will be returned back to the customer and shipping will be
charged.
*In case of Pincode is not serviceable for returns, the
customer has to make self courier to mentioned warehouse address, and Return
Shipping charges will not be debited.